Video KYC is no longer just a regulatory checkbox for financial institutions—it’s now a strategic onboarding tool for multiple industries. Whether you’re a bank, fintech company, insurer, or a digital-first business, the ability to verify customer identity remotely—without sacrificing compliance or user experience—is a necessity.
In this blog, we break down the top use cases of Video KYC across different industries, helping you understand how this technology is being practically implemented to drive efficiency, boost compliance, and deliver frictionless onboarding.
Why Industries are Choosing Video KYC
Before diving into the use cases, let’s highlight the key reasons why Video KYC is gaining popularity:
- Regulatory Compliance: Adheres to RBI, SEBI, and IRDAI guidelines with secure Video Customer Identification Process (V-CIP).
- Real-time Verification: Quick and accurate identity checks with facial match, OCR, and liveness detection.
- Better Customer Experience: Remote onboarding eliminates the need for physical visits, reducing drop-offs.
Now, let’s explore the practical applications of Video KYC across sectors.
Top Use Cases of Video KYC Across Industries
1. Banking and NBFCs
No industry has benefited more from Video KYC than banks and NBFCs. It allows them to:
- Onboard customers remotely in minutes
- Ensure RBI-compliant VCIP verification
- Reduce fraud with AI-powered face matching and document verification
Read more in our blog: Best Video KYC Solution for Banks and NBFCs to understand why institutions are choosing Pixl.ai.
2. Insurance Providers
Insurance firms use Video KYC to verify policyholders and agents, especially for:
- Digital policy issuance
- Remote agent onboarding
- Smooth KYC collection for claim settlements
It not only speeds up operations but also helps ensure transparency and prevent identity fraud.
3. Fintech and Digital Lending Platforms
Fintech startups and lending apps are early adopters of Video KYC because of:
- Fast loan disbursement needs
- High volume of daily verifications
- Need for frictionless user journeys
With Video KYC, users can verify their identity on their smartphones without uploading heavy documents or making in-person visits.
👉 Dive deeper into the process in our guide on How Video KYC Solution Works: A Seamless Flow.
4. Telecom Sector
With millions of SIM card activations, telecom operators now use Video KYC for:
- Secure eKYC during new SIM issuance
- Preventing SIM swap fraud
- Speeding up onboarding in rural and remote areas
The scalability and automation capabilities of Video KYC make it ideal for telecom’s high-volume needs.
5. Healthcare & Telemedicine
Hospitals and telehealth platforms are also integrating Video KYC to:
- Verify patient identities for remote consultations
- Onboard new users for digital health services
- Securely manage insurance-linked treatments
This adds an extra layer of trust, especially when medical services are offered remotely.
6. Real Estate & Proptech
From tenant verification to property document validation, real estate companies are deploying Video KYC to:
- Vet potential tenants and buyers
- Onboard agents and brokers digitally
- Comply with AML and fraud regulations
It supports contactless transactions—critical in the post-pandemic property market.
7. E-Governance & Education
Government agencies and EdTech platforms are using Video KYC for:
- Digital identity verification for welfare schemes
- Online exam proctoring and student enrollment
- Smooth citizen onboarding for government services
In both sectors, Video KYC boosts trust, ensures compliance, and simplifies documentation.
Why Pixl.ai is the Right Choice for Video KYC
If you’re evaluating options, here’s what sets Pixl.ai apart as the right partner for your end-to-end Video KYC needs:
- Complies with RBI, SEBI & IRDAI norms
- AI-driven OCR, face match & liveness detection
- Mobile-ready, multilingual, and intuitive
- API-friendly, cloud-native, and fully scalable
- Supports real-time decisioning with fallback workflows
- Customizable to suit your industry workflows
Conclusion: One Solution, Many Use Cases
Video KYC is not a one-industry solution. It’s a flexible, scalable, and regulation-ready tool that adapts to various business needs—be it finance, healthcare, telecom, or public services. By adopting a robust and intelligent solution like Pixl.ai, industries can future-proof their onboarding and identity verification processes.
Want to see how it works for your specific industry? Talk to our team today → for Book a Demo.
