Video PD

Customized Onboarding Solution

Pixl.ai Video PD solutions enhance conversion rates by assessing customers from key business perspectives. We provide a secure, personalized, and seamless onboarding experience to maximize value and engagement.

Contact Us Get in touch

Pixl.ai’s Video PD

Boost conversion rates with Video PD, enabling businesses to assess customers from key strategic perspectives. We deliver a secure, personalized, and seamless onboarding experience that drives trust and efficiency.

Get a Free trial

Trusted By

canara bank
Indian bank
Indian overseas bank
CSB Bank
Dhanalaxmi Bank
Federal Bank
South Indian bank
KSFE
Jana small finance bank
Manapuram Finance Limited
Helicon
Unimoni
Renault Nissan
NSCI
Muthoottu
Muthoott Microfin
Muthoott Capital
Indel money
Mari apps
Huacomm
Apacfin
Omnex
aditya birla group
bank of maharashta
dubai racing club
finnable
inifinigent
union bank
Join Us as a Valued Client!

Interested in becoming part of our success story? Fill out the form and let’s create something extraordinary together.

Contact Us Get in touch

How Video PD Works

Step 1: Schedule

The agent sets up a virtual meeting and sends an invitation via email or SMS.

Step 2: Verify

Customers join the call and authenticate their identity using OTP or facial recognition.

Step 3: Validate

The agent verifies the customer’s geo-location and asks predefined questions.

Step 4: Upload

Customers submit or display required documents during the call.

Step 5: Capture

The agent records necessary images and videos for verification.

Step 6: Finalize

The agent reviews the details and determines the customer’s status.

Benefits of Video PD

Smart Customer Assignment

Connect customers with the right agent quickly, reducing wait times and showing their queue position.

Secure Verification & Fraud Prevention

Verify customer identity, documents, and location to ensure only the right person joins the call, preventing fraud.

Personalized Conversations

Engage customers with tailored discussions that meet their unique needs, making interactions more meaningful.

Enhance customer assessment and trust with Video PD

Features Of Video PD

Channel & Document Support

Seamlessly handle multi-channel interactions and support various document formats for verification.

Live Media Capture

Instantly record or capture audio, video, and images in real-time.

Image and Video Capture

Easily capture high-quality images or videos using a smartphone or camera.

Real-Time Face Matching

Instantly compare a customer’s face with their verified image for fast and secure authentication.

Instant Document
Verification

Instantly compare a customer’s face with their verified image for fast and secure authentication.

Enhanced Customer
Interactions

Customizable questionnaires and document checklists ensure smooth and efficient remote interactions, boosting customer satisfaction.

Use Cases of Video PD

Boost conversion rates with Video PD, enabling businesses to assess customers from key strategic perspectives. We deliver a secure, personalized, and seamless onboarding experience that drives trust and efficiency.

Personal Loan
Discussions

Instantly evaluate a borrower's creditworthiness and loan purpose through secure video interactions.

Account
Opening

Simplify customer onboarding with seamless remote verification, reducing paperwork and wait times.

Remote
Agent Training

Upskill and empower agents with interactive training sessions from anywhere.

Review Calls &
Exit Interviews

Conduct performance reviews and exit discussions effortlessly through Video PD.

Customer
Support

Transform traditional in-person meetings into hassle-free remote assistance for faster resolutions.

NRI/NRE
Onboarding

Eliminate geographical barriers and enable smooth, remote onboarding for international customers.

Frequently Asked Questions

Pixl’s Video PD is a remote video-based personal discussion solution for customer verification.

Video PD simplifies the KYC process by providing features like face matching, live detection, and video discussions.

Absolutely! Video PD is highly flexible and can be tailored to fit your specific business needs. From custom branding to seamless integration with your existing systems, we provide personalized solutions to enhance your workflow.

Video PD is a versatile solution that enhances operations across multiple industries, including finance, healthcare, education, and customer service. It is especially valuable for processes requiring secure personal interactions and real-time discussions.