Pixl.ai Video PD solutions enhance conversion rates by assessing customers from key business perspectives. We provide a secure, personalized, and seamless onboarding experience to maximize value and engagement.
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Boost conversion rates with Video PD, enabling businesses to assess customers from key strategic perspectives. We deliver a secure, personalized, and seamless onboarding experience that drives trust and efficiency.
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The agent sets up a virtual meeting and sends an invitation via email or SMS.
Customers join the call and authenticate their identity using OTP or facial recognition.
The agent verifies the customer’s geo-location and asks predefined questions.
Customers submit or display required documents during the call.
The agent records necessary images and videos for verification.
The agent reviews the details and determines the customer’s status.
Connect customers with the right agent quickly, reducing wait times and showing their queue position.
Verify customer identity, documents, and location to ensure only the right person joins the call, preventing fraud.
Engage customers with tailored discussions that meet their unique needs, making interactions more meaningful.
Capture complete session footage to ensure transparency, quality assurance, and regulatory compliance.
Provide agents with a detailed record of the interaction and an instant summary that highlights key points, making review and auditing faster and more efficient.
Instantly produce comprehensive session reports and download them as secure PDF files for documentation and audits.
Video PD enables real-time understanding between agents and customers, regardless of the language spoken.Ensure seamless, smooth conversations and eliminate communication barriers during onboarding or verification.
Fetch customers’ real-time location instantly. Ensure accurate verification and prevent location-based fraud during the session.
Enables agents to instantly capture customer-presented documents during the session, ensuring accurate and seamless verification.
Instantly compare a customer’s face with their verified image for fast and secure authentication.
Empower administrators to add users and agents, assign roles, and control access through a secure Role-Based Access Control system.
Customizable questionnaires and document checklists ensure smooth and efficient remote interactions, boosting customer satisfaction
allows agents to ask a set of predefined questions during the verification process and record the customer’s answers in real time.
View and track document captures, new user additions, session logs, customer details, authentication logs, and live location records.
Seamlessly handle multi-channel interactions and support various document formats for verification.
Boost conversion rates with Video PD, enabling businesses to assess customers from key strategic perspectives. We deliver a secure, personalized, and seamless onboarding experience that drives trust and efficiency.
Instantly evaluate a borrower's creditworthiness and loan purpose through secure video interactions.
Simplify customer onboarding with seamless remote verification, reducing paperwork and wait times.
Upskill and empower agents with interactive training sessions from anywhere.
Conduct performance reviews and exit discussions effortlessly through Video PD.
Transform traditional in-person meetings into hassle-free remote assistance for faster resolutions.
Eliminate geographical barriers and enable smooth, remote onboarding for international customers.
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