Video KYC Onboarding

A Complete Digital Customer Onboarding Solution

Onboard customers 10x faster with secure and compliant Video KYC workflows.

Pixl Video KYC helps organizations digitize their entire KYC journey, reducing operational costs by up to 70% and verification time by up to 90%, while delivering a seamless customer experience.

  • Verification in under 2 minutes
  • 100% regulatory compliance
  • AI-powered face matching & liveness detection
Contact Us Get in Touch
VKYC Session (Recording)
Live Stream
Liveness: OK
CUSTOMER FEED
ID matched 99.8%
REC 01:45 India Node
AI Auditor check
Geotagging
OVD Document
Liveness
Signature
IP: 103.45.12.8
System Status logs
[OK] Face & Liveness verification passed
[OK] OTP Consent received successfully
[INFO] Turnaround time: 1.8 mins | Auditor status: APPROVED
Highlights 01

Secure & Reliable Verification

Advanced security measures and end-to-end data encryption ensure complete identity protection throughout the onboarding process.

Highlights 02

One Link, Universal Access

No app downloads required. Video sessions run natively inside mobile or desktop browsers via a single secure web link.

Highlights 03

Fast & Smart Workflow

Speeds up auditor verification using AI-powered transcription logs and automated session summaries.

Overview

About Pixl Video KYC

Pixl Video KYC is a complete, enterprise-grade digital onboarding solution that enables customer identity validation in under 2 minutes. By combining real-time biometric analysis, face liveness checks, location tagging and official document OCR extraction, we help institutions eliminate friction, satisfy RBI guidelines and mitigate digital forgery risks.

Guided Live Agent Assistance

Provide guided customer onboarding experiences. Agents can connect face-to-face via secure video streams to guide users, capture required OVD documents, verify signatures and validate identities in real time.

Workflow Step-by-Step

How Pixl Video KYC Works

A clean regulatory workflow mapping the user validation from session startup to auditor approval.

01

Customer Initiates KYC

Customers click the secure onboarding link to start the verification process through a browser-native interface.

02

Face Match & Liveness

Biometric verification checks real-time motion and matches faces with document photographs to prevent spoofing.

03

ID Scan & Verification

Official valid documents (OVD) are photographed, OCR-extracted and matched against government databases instantly.

04

Auditor Review

Session recordings, location logs and document scans are routed to compliance officers for final approval.

Onboarding Channels

Types of Pixl Video KYC

Deploy the ideal verification mode to align with your organization's compliance scale.

01

Assisted Video KYC

Customer onboarding guided through interactive one-to-one calls with certified bank agents.

02

Non-Assisted Video KYC

A fully AI-driven customer self-onboarding journey completed without manual agent intervention.

Assisted Channel One-to-One Agent Guided Call
Agent Connected
Process Flow
  • Previous History Check
  • Live Customer Onboarding
  • Location Capture & Tagging
  • Liveness Checks & OVD OCR
Compliance Auditor Verification

Auditors review session recordings and logs to officially validate and approve the customer's onboarding status.

Guided Financial & Loan Onboarding

Best suited for high-value savings account creation, credit cards activation and personal loan verification where face-to-face confirmation is mandatory.

AI Autonomous Channel Fully AI-Driven Verification
Autonomous Loop
Step-by-Step AI Process
1. Secure Link Invitation
2. Terms & Consent Accept
3. OCR Document Capture
4. Motion Liveness Checks
5. Encrypted Data Storage
6. Real-time Database Validation
7. System Audit Review
8. Automated Onboarding
Instant AI Customer Validation

Completely automated self-service KYC. Advanced machine learning models verify documents, checks physical presence and updates databases in real time.

Platform Advantages

Core Benefits of Pixl Video KYC

Comprehensive security, compliance and business advantages packaged into a unified solution.

Verification Benefits

  • Digital & Swift Verification
  • Fast Processing Times
  • Enhanced Identity Security
  • Complete Regulatory Compliance
  • User-Friendly Experience

Additional Advantages

  • Instant PAN Verification: Real-time customer validation using OCR technology.
  • Timely Verification: Captures secure timestamps and audit trails for compliance.
  • Document Comparison: Matches submitted documents against live verification documents.

Security Benefits

  • Digital Forgery Detection: AI models identify photocopied or modified fake documents.
  • Liveness Verification: Real-time facial recognition and movement analysis confirm user presence.
  • Geo-Location: Lat/long tracking confirms customer presence within regulatory parameters.

Compliance Benefits

  • UIDAI-Compliant: Built to fully support regulatory requirements for identity masking.
  • Signature Verification: Validates signatures to ensure authenticity and reduce contract fraud risks.

Business Benefits

  • Instant Verification: Complete KYC digitally without physical paperwork.
  • Remote Verification: Allow customers to complete KYC from anywhere, reducing drop-off rates.
  • Advanced ID Verification: Hologram detection, security feature validation and face matching.

End-to-End Solution

Pixl supports full identity governance:

Customer Due Diligence (CDD) AML Compliance Risk Assessment Consent Control
Performance Standards

Operational Metrics

Tested benchmarks illustrating the speed, reliability and security of Pixl VKYC.

90%

Faster Verification

Saves operational hours compared to manual physical onboarding.

99.9%

Compliance Rate

Matches RBI guidelines and digital onboarding regulations.

99.7%

Fraud Detection

Biometric and hologram checks stop digital forgery.

4.8/5

Customer Rating

Seamless experience reduces onboarding friction.

Detailed Comparison

Why Choose Pixl Video KYC?

Enterprise-grade capabilities packaged inside one unified integration.

Integration & Tech

  • Plug-and-play integration
  • Multi-channel deployment
  • End-to-end data encryption
  • No third-party service dependency

Verification & Security

  • Face & liveness verification
  • Geo-tagging location validation
  • OCR-based document extraction
  • 100% compliance with RBI mandates

Customer Experience

  • Remote customer onboarding
  • Quick and seamless verification
  • Reduced KYC turnaround time (TAT)
  • Lower customer drop-off rates
Advanced Security

AI-Powered Fraud Prevention & Deepfake Detection

Pixl Video KYC employs multi-layered AI-driven security to detect deepfakes, spoof attacks and digital identity manipulation in real time — protecting your business from emerging identity fraud threats during every live verification session.

Key Differentiators
Real-time deepfake & face-swap detection
AI models assess live video for signs of AI-generated facial manipulation during the session.
Multi-layer spoof & replay attack prevention
Detects prerecorded video playback and artificial visual content used to bypass liveness checks.
Auditable risk-based session review
High-risk sessions are flagged with identified risk indicators and routed for human officer review.

Deepfake Detection

AI-powered detection of face-swapping techniques and AI-manipulated facial media during live video verification sessions.

  • Face-swap technique identification
  • AI-manipulated facial media assessment
  • Suspicious visual pattern analysis

Spoof & Replay Attack Detection

Identification of replay-based presentation attacks and suspicious use of prerecorded or artificial visual content to impersonate genuine customers.

  • Replay-based presentation attack detection
  • Prerecorded content identification
  • Genuine customer presence assessment

Facial Identity Verification

Biometric facial matching against submitted identity references combined with liveness assessment and consistency checks throughout the verification workflow.

  • Facial matching against identity references
  • Liveness assessment during verification
  • Identity consistency checks

Document Integrity Assessment

OCR-based document data extraction with information consistency checks and identification of potential document tampering indicators to prevent forgery.

  • OCR-based document data extraction
  • Document information consistency checks
  • Document tampering indicator identification

Device & Session Risk Analysis

Multi-dimensional session risk profiling using camera signals, device-level indicators and network-related signals to identify suspicious session behaviour.

  • Camera & device-level signal analysis
  • Network-related risk indicators
  • Suspicious session behaviour detection

Risk-Based Review & Auditability

Intelligent flagging of high-risk sessions with full visibility into identified risk indicators, associated risk reasons and auditable verification decision trails.

  • High-risk session flagging for officer review
  • Risk indicator visibility & risk reasons
  • Auditable verification decision records
Inclusive Design

Accessibility & Inclusive Video KYC

Pixl Video KYC is built for every customer. Our inclusive design approach ensures that customers with different language needs, hearing impairments or visual communication requirements can complete their KYC journey with dignity — removing barriers to digital financial access.

Multilingual Support Caption Assistance Sign Language Audio Description WCAG Compliance Barrier-Free Onboarding
Why Inclusive KYC Matters

Traditional Video KYC flows assume every customer can hear, speak and read in one language — leaving millions underserved. Pixl's accessibility-first architecture removes those assumptions.

1 in 6
People globally live with a disability that affects digital access
22+
Official Indian languages supported for inclusive customer onboarding

Multilingual Support

Support for Indian regional languages with fully localized customer interfaces, enabling native-language communication between customers and verification officers.

  • Indian regional language support
  • Localized customer interfaces
  • Language options for officer communication

Live Captions

Real-time caption support during video verification interactions provides text-based communication assistance for customers with hearing difficulties.

  • Real-time caption generation
  • Text-based communication assistance
  • Hearing-accessible verification flow

Sign-Language Interpretation

Sign-language interpretation support during video KYC sessions facilitates complete communication with customers who have hearing or speech-related needs.

  • Sign-language interpretation support
  • Hearing-impaired customer facilitation
  • Speech-alternative communication path

Audio Description

Audio description capabilities provide additional auditory context for relevant visual information during the session, assisting customers with visual impairments through the full KYC workflow.

  • Auditory context for visual content
  • Visual-impairment assistance
  • Full workflow audio guidance
FAQs

Frequently Asked Questions

Common answers regarding Pixl Video KYC workflow and compliance.

Video KYC is a remote verification solution enabling businesses to onboard customers through live video calls or AI-driven sessions, complying with regulatory standards while saving time and paperwork.

Yes, Pixl Video KYC guarantees 100% compliance with RBI, SEBI and IRDAI onboarding circular mandates, including active geo-tagging, face matches and liveness testing loops.

Pixl provides plug-and-play integrations via REST APIs and Web/Mobile SDKs, enabling your team to configure workflows directly within your existing CRM or portal in minutes.

Assisted KYC involves a live agent guiding the customer through document capture and verification. Non-Assisted KYC is fully automated, allowing the customer to self-verify using AI models in real time.

Yes. Pixl Video KYC is built to RBI's Video-based Customer Identification Process (V-CIP) guidelines, covering liveness checks, geo-tagging, recorded consent and auditable session trails for regulated onboarding.

Transform Onboarding

Ready to Transform Your KYC Process?

Pixl Video KYC combines AI-powered verification, compliance automation, biometric authentication and seamless customer onboarding into a single enterprise-grade platform. Experience Video KYC today with:

Faster onboarding
Reduced operational costs
Enhanced fraud prevention
Regulatory compliance
Improved customer satisfaction
Secure end-to-end verification
Assisted & non-assisted KYC
Enterprise-ready integrations
ISO 27001 Certified

Adhering to global standards of information security.

SOC 2 Type II

Enterprise-validated privacy policies.

Data Localization

Secure processing on domestic cloud servers.

99.99% Uptime

Highly redundant enterprise SLAs.

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