Join Our Team

Shape the Future of Digital Trust.

At Pixl, we are on a mission to build the world's most secure and frictionless identity verification infrastructure. We are looking for passionate, curious minds to help us develop advanced AI models, prevent fraud, and build seamless digital experiences.

Explore Open Roles Explore Open Roles

Kochi, IN

Modern, collaborative office hub situated in Carnival Infopark Phase II

100% Growth

Opportunities for rapid skill development, ownership, and career path progression

AI First

Work directly alongside experts building models that process billions of requests

Join Our Team

Explore open opportunities

Explore our active positions located in Kochi, India. Hover or click on a position to explore role summaries, key responsibilities, qualifications, and start your application.

01.

Digital Marketing Intern (SEO)

Kochi Internship
02.

Lead Support Engineer

Kochi Full-Time

Digital Marketing Intern (SEO)

Kochi Internship Interns

About the Role

Pixl is seeking a highly motivated and enthusiastic Digital Marketing Intern (SEO) to join our marketing team in Kochi. This internship is designed to give you hands-on experience in organic search engine optimization, digital footprint analysis, and search ranking strategies. You will play an active role in driving organic traffic to our core SaaS identity products.

Key Responsibilities

  • Conduct keyword research to uncover search opportunities.
  • Implement on-page optimization strategies (meta, descriptions).
  • Identify off-page backlink and referral site traffic channels.
  • Conduct competitor analysis to isolate organic optimization gaps.
  • Monitor search analytics and prepare weekly reports.

Requirements

  • Basic understanding of search engine index ranking factors.
  • Familiarity with tools like Google Search Console or Semrush.
  • Excellent written and verbal English communication capabilities.
  • Strong data collation and structured analytical skills.
  • Eagerness to learn digital marketing frameworks.

Internship Benefits

  • Mentorship directly under growth marketing leads.
  • Practical experience working on live global identity SaaS sites.
  • Internship completion certificate.
  • Potential conversion into a permanent full-time position.

How to Apply

Email your updated resume to our recruitment desk with job title in the subject line.

Apply to hr@pixl.ai Apply to hr@pixl.ai

Lead Support Engineer

Kochi Full-Time 3+ Years Exp

About the Role

We are looking for a Lead Support Engineer to manage our customer support operations, manage enterprise escalations, coordinate support team workflows, and ensure SLA compliance. You will interface directly with banks, insurers, and fintech companies integrating our identity verification APIs.

Key Responsibilities

  • Supervise daily customer support ticket flows and team roster.
  • Act as first point of contact for complex integrations.
  • Work alongside product development to isolate bug triggers.
  • Track application uptime and write root cause reports.
  • Develop and expand developer help desk documentation.

Required Technical Skills

  • Solid capability in SQL querying and REST API log debugging.
  • Knowledge of Python, Docker, or Kubernetes containerization.
  • Experience handling systems inside Linux & Windows environments.
  • Familiarity with Jira, Zendesk, or Freshdesk ticket systems.
  • Outstanding troubleshooting and escalation handling skills.

Role Details

  • 3+ years of experience in B2B SaaS or technical client support.
  • Experience in fintech, Banking (BFSI), or regulated sectors.
  • Male candidates preferred due to client support schedulings.
  • Immediate joiners are highly appreciated.

How to Apply

Send us your CV and a brief overview of technical support ticket escalation experience.

Apply to hr@pixl.ai Apply to hr@pixl.ai

Our Culture

The Values
We Live By

We make it a priority to keep our values up-front, anywhere and everywhere.

01

Growth

Our vision is to grow together as an organisation while working towards achieving individual and professional goals.

02

People

Our people are the driving force behind all our achievements, and we make it a point to give it back to them.

03

Balance

We encourage a healthy work-life balance, giving our team the freedom to deliver their best work without burnout.

04

Integrity

We build trust by operating with radical transparency, honesty, and alignment with our clients' security needs.

Join the Mission

Don't see a matching role?

We are always seeking exceptional talent in AI/ML engineering, front-end development, product management, and B2B SaaS sales. Send us your resume and let us know how you can contribute.

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